Official Documents

L10 Terms & Conditions — Platform Usage Terms

Last updated: January 2026. Please read this document carefully before registering for or using l10's services.

1. Acceptance of Terms

By accessing, registering for, or using the l10 platform at https://l10.biz, you agree to be fully bound by these Terms & Conditions. If you do not agree with any part of these Terms, you are not permitted to use the l10 platform.

These Terms constitute a legally binding agreement between you ("User") and l10 ("Platform" or "We"). Continued use of the platform following any amendments to these Terms will be considered your acceptance of those changes.

The l10 platform is only available to individuals aged 18 and above. By registering an account, you confirm that you have reached the legally required age in Malaysia and are eligible to use this online entertainment service. Users who provide false information regarding their age may have their account closed immediately.

2. Account Creation & Security

Account Registration

Each user is permitted to hold only one active account. Registering multiple accounts is strictly prohibited and may result in all associated accounts being suspended or closed without compensation. All information provided during registration must be accurate, complete, and up to date.

Password Security

You are solely responsible for keeping your username and password confidential. l10 will never ask for your password through any communication channel. If you suspect unauthorised access to your account, please contact our support team immediately at [email protected].

Identity Verification

L10 reserves the right to request identity verification at any stage, including during registration, deposit, or withdrawal. Required documents may include a Malaysian identity card, proof of address, or other relevant supporting documents. Failure to comply with verification requests may result in a temporary restriction on your account.

Account Closure

L10 reserves the right to suspend or close any user account that violates these terms, engages in fraudulent activity, or provides false information. Any remaining balance in an account closed due to a terms violation may not be recoverable, depending on the nature of the breach.

3. User Responsibilities & Platform Rules

As a user of the l10 platform, you agree to comply with all of the following rules without exception:

  • Do not use the platform for any activity that violates Malaysian law or applicable international law.
  • Do not use automated software, bots, scripts, or any other technical means to access or interact with the platform without authorisation.
  • Do not attempt to exploit any technical vulnerabilities, bugs, or errors in the l10 system for unauthorised personal gain.
  • Do not share your account with others or allow any third party to use your account.
  • Do not deposit funds into your account that were obtained through illegal activities.
  • Do not attempt to influence betting outcomes through unlawful means, collusion, or any form of fraud.

Any breach of the above rules may result in immediate account suspension or closure, forfeiture of account balance, and legal action where applicable. l10 reserves the right to take whatever measures it deems appropriate to protect the integrity of the platform.

4. Payments, Deposits & Transactions

All financial transactions on the l10 platform are conducted in Malaysian Ringgit (RM / MYR). Users are responsible for ensuring that all deposits are made using a valid payment method registered in their own name.

Deposit

Successful deposits are processed within the stated timeframe depending on the chosen payment method. l10 is not responsible for any delays caused by third-party payment processors such as banks or digital wallet providers.

Withdrawal

Withdrawal requests are processed within the timeframe stated on the platform. l10 reserves the right to request additional identity verification before approving withdrawals that exceed certain limits or in circumstances requiring a security review.

Bonuses & Promotions

All bonuses and promotions are subject to the rollover requirements and validity periods stated in each offer. Users suspected of abusing bonuses through dishonest means may have their bonus cancelled and further action taken against their account.

Transaction Errors

Should a technical error result in incorrect credits being applied to your account, l10 reserves the right to correct the error without prior notice. You must not use any incorrectly credited funds and are required to notify us immediately if you become aware of any such error.

5. Liability Limits, Intellectual Property & Third-Party Links

Liability Limits

The l10 platform is provided "as is" without any express or implied warranties. l10 is not liable for any direct, indirect, consequential, or incidental losses arising from the use of or inability to use the platform, including losses due to service disruptions, technical errors, or betting outcomes. l10's maximum total liability to any user under any circumstances shall not exceed the net deposits made by that user in the 30 days preceding the claim.

Intellectual Property

All content on the l10 platform — including logos, designs, text, graphics, user interfaces, and software — is the exclusive property of l10 or our licensors. You may not copy, distribute, modify, or use any of this content without prior written consent from l10.

Third-Party Links & Services

The l10 platform may utilise third-party service providers such as game providers, payment processors, and other technology providers. l10 is not responsible for the privacy policies, terms of use, or service quality of those third parties. Any links to external websites that may appear in our communications do not imply that we endorse or verify the content of those sites.

6. Amendments, Governing Law & Contact Information

Amendments to Terms

L10 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on the website. It is your responsibility to review this page periodically to stay informed of the latest version of the Terms. Continued use of the platform after any amendment is published will be considered your acceptance of that amendment.

Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with the use of the l10 platform shall first be resolved through negotiation. If negotiation fails, the dispute will be referred to arbitration in accordance with procedures established by l10.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our team by email at [email protected]. For more information about the platform, visit FAQ page us or About Us page.

Know the Terms — Ready to Get Started?

Once you have read and understood these Terms & Conditions, you may register an l10 account or log in to start enjoying our online entertainment platform.

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